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Returns Policy
You have the right to cancel your order within 7 days from
delivery. You must notify us by phone of your intention
to cancel within 7 days from delivery. After notification
we will issue you a returns notification number that you
must quote on the paperwork when returning the goods.
Goods must be returned exactly as they were received, as
new and saleable with all the correct packaging undamaged.
Goods must be returned to our Returns Department within
14 days from authorisation. We are unable to accept returns
of un-wanted and non-faulty items after the 14 days.
Goods returned in as new condition with all the correct
packaging but with items missing will be refunded the full
invoice price, less the cost of the missing items.
Returns Procedure
Please contact the returns department (01252 373242)
or email info@globalplastics.co.uk stating the reason for
return. You will then be issued a returns number which must
be quoted on the paperwork or package you send back to us.
Delivery charges are at your expense.
You will be refunded the full amount less the original
delivery charge.
Please make sure you have either a Certificate of posting
(Free From any post office) or send the order back recorded
delivery. We accept no responsibility for ltems lost in
the post that have been returned to us.
Please send your returned items to:
Returns department
Global Plastics limited
Unit 11, Nimbus
Hercules Way
Farnborough
Hampshire
GU14 6UU
Shipping
All items are covered by insurance whilst in transit to
you. Items are sent using courier or the Royal mail, either
first class post or special delivery. Delivery times are
in most cases 2-7 working days, but in some cases first
class post can take longer which is beyond our control.
International Shipping
Please complete the order as normal, but get in touch with
us to confirm the full shipping cost.
Customer collections by prior arrangement only.
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